Websites on Customer Support: ContactLife Provides businesses with a fresh new perspective on customer contact strategies CRMA A member-driven organization focused upon helping businesses to optimally leverage their investment in CRM solutions and technologies. Customer Focus Consulting Customer service consultant specializing in customer satisfaction, strengthened customer retention and loyalty, as well as increased employee commitment. Customers in Focus Measurement of customer satisfaction and customer loyalty with the objective of improving customer retention and establishing sound customer relationships. Emerging Market Technologies, Inc. TeleMagic software, a completely customizable customer relationship management solution. FrontZone Corporation Helpdesk solution that integrates with GoldMine. Enables you to track and manage your customer support issues. GEM Online customer support services and outsourced email handling - Gem - an ebusiness interaction center. Inq.com Bringing traditional supportive human contact to the new economy of eBusiness. Enabling your ecommerce website with a live sales and support staff, eCRM with a human touch. Add an experienced eSales customer service center to your site today. Interact.com Interact.com works with synchronization to connect you to your contact management software programs and devices including ACT! 2000, Outlook and others. International Field Works A consulting firm dedicated to help companies maximize customer loyalty as a focus of business development. Island Data Customer support, customer service, Email management, response management, inquiry handling, automated call center, customer relationship management. The ITIL Open Guide A public wiki site dedicated to the ITIL approach to IT and customer support and management. KR Consulting Management consulting firm for help desks and customer support centers. Maconomy Maconomy, a publicly-traded company, is the only provider of fully integrated eBusiness enterprise software that optimizes the service industries. PeopleLink eCommunity Create a virtual online community to improve customer relationship management (CRM) and achieve customer loyalty and retention for a B2B e-business. Pivotal Corporation XML-based demand chain networks that deliver personalized customer experiences; unify Internet commerce, CRM, eSelling, and wireless technologies; guide intelligent commerce; and integrate the demand chain with the supply chain. Platinum Rule Learn more about how charismatic you are and how charisma affects you personal and professional success. SafeHarbor Technology Corp. Provides customer support solutions leveraging multiple channels, including e-mail, telephone, chat and the web. SearchCRM.com Offers independent news and learning resources for CRM and call center professionals. Includes targeted search, learning tools and daily news. The Service Support Forums Online forums and message board dedicated to service management and customer support. Sitel Corporation Delivering telephony based customer relationship management solutions and project management. SSI Partners Offers help in maximizing the revenue and cost savings via remote service offerings. Stream International, Inc. Provides outsourced customer support services including online technical support, help desk support, and customer relationship management solutions. TelePlaza Inbound telemarketing service bureaus that provide customer service, order taking, and outsourcing for business. UltraFeedback Research consulting firm that aligns organizations with their customers. Unicom Telecommunications Specializing in order fufillment for each and every business type.
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