Categories related to Computers: Software: Help Desk: Browser Based: Computers: Internet: On the Web: Web Applications (453) Websites on Browser Based: AI-Reply.Com Offer help desk, referral tracking and customer support systems. AskIt Systems Offers an outsourced, Web-based customer service system that learns from the customer's questions. AthenaRMS Features include request management, trouble ticket management, Web-form and email handling, and multi-database support. Avensoft Web-based multi-functional help desk software. Bankoi HelpDesk Software A fully featured browser based helpdesk/email management application designed to streamline the operation of managing emails or support requests. Big Web Desk Completely Web-based help desk, ticketing service, and request management software. Business Resources Online Background, and information about help desk software. CDN Systems Web-based help desk software with Microsoft Access and MS SQL integration. Cerberus Helpdesk Browser-based email management and trouble ticket system. CRMdesk Automates online customer support and knowledge base creation through the Internet. Cynergy Software for web based active/ trouble ticket tracking, service desk contact manager system, application server and customer service software hosting. DeskPRO.com An integrated script to manage customer sales and support. Uses a MySQL database-backend and has flexible implementation. e11 Provides online customer support solutions with email support, asset management, and trouble ticket. E-Business Application Suite Use open source technology and provide online business applications, which include: Customer Support, Help Desk, Project Management, Sales Automation, CRM Marketing Automation, Invoice/Billing. Eden Corporation Features general help desk, project management, asset management, issue tracking, sales management, and IT project and resource management. Expinion.Net Includes ASP source code, free FTP install, manuals, support, and future upgrades. Uses MS SQL or Access. Ezyhelpdesk A fully featured online help desk system comprising descrete sections for the clients, staff and administrator. Ferrysoft Limited Features automatic user alerts, optional case submission by e-mail and web services integration. Free for the single user, standard edition. FootPrints Web-based Help Desk FootPrints Helpdesk provides web-based problem resolution software that includes call center management, knowledge bases, support task automation, and self-help options. Freedom Communications Supports capturing, tracking, and graphical reporting. Also provides brandable customer portals for automated request entry and self-help. GroupSoft Systems Browser based help desk application including call tracking, asset tracking, knowledge base, project management and full support for Notes. Help Desk Assistant A web-based application that allows to track support issues via a Microsoft web server. HelpCORE Enterprise class open source helpdesk and servicedesk software. HelpDesk Connect Features include problem tracking, auto escalation, FAQ builder and embedded customer database. HelpDesk Pro Features CGI source code, auto SMS messaging alerts, multi-platform compatibility, database management, automated call queue. HelpDesk System Help desk specifically for recording and monitoring requests for repairs or other works at properties. HelpLine Incident Management A customizable help desk for support personnel and customers (both internal and external). Includes SLA management and bespoke notification. HelpSTAR Software Provides a flexible workflow, an interactive web interface, auto-email notification, and additional support for medium to large helpdesk environments. Hostedware Affordable web-based help desk application and database. Incident Monitor Advanced helpdesk software which integrates conventional phone service with a fully enabled web service with wireless support, skills based routed environment, inbound email routing and service level management. Infra Corporation Help desk and change management (web-enabled) software used by government and corporations around the world. iQHelpDesk A browser based help desk and asset management set, with optional customization offered. IssueTrack Help desk and issue tracking software with knowledge base, email notification and escalation functionality. Kayako Web Solutions Browser-based help desk software with large spectrum of features, including support ticketing, knowledge base, and trouble-shooter. KnT Solutions, Inc. Developers of e-zHelpDesk, which offers customer management, case escalation, bug tracking and knowledgebase functionality. Liberum Help Desk Free, web based help desk software written in ASP. Offers email notification and reporting features. LiveTime Software Provides real-time management reporting and problem resolution. Modern Thinking Inc Offer an application for tracking and managing both customer support issues and internal work items. osTicket Open Source Project A simple and lightweight support ticket program designed to be easy to install and setup. It is also completely free. OTRS An Open source Ticket Request System with various features to manage customer telephone calls and e-mails. Parature Provides Web-based software for online customer service, help desk and customer relationship management. PerlDesk Perl Web-based help desk and knowledge base solutions for small and mid-sized Web sites. The PHP Support Desk Features include PHP/MySQL architecture, trouble ticket management, FAQ base, and multiple support operators. ReadyDesk Features include ASP scripting, ticketing system, automated email alerts, ticket history, auto-population of data, and online knowledge base. Revelation Help Desk Web based helpdesk software features call logging, tracking and escalation, time reconciliation, asset management, integrated accounting and reporting. Fully customizable with several optional modules. RightNow Technologies Automate online technical support, customer service, and knowledge building for Web-connected businesses and organizations. ScorpioSoft Virtual Help Desk is a 100% web based application that allows a company to manage their internal and external users, development(engineering) and QA team with one integrated application. Seeker A multi-functional feature strong help desk, which includes queue, workload and workflow management functionality. Serio Offers helpdesk software with change management, SNMP network auditing and monitoring. Sitehelpdesk Helpdesk software with options for software and hardware inventory management. Spectrum Research Introduces the developers of the web based Spectrum HelpDesk customer support system. SPoTS Rapid deployment enterprise-class trouble ticket and CRM software for organizations with help desks or customer support groups. SupportWizard Software for Web based customer support, escalation and bug tracking. Support-Works Combines NPA with a call logging and problem management system. Includes e-mail integration, SLA management, automated reporting and knowledge base. Taskman Pro Web-based enterprise authenticated work order management and helpdesk system, allowing tasks to be requested online with email based notification. Tenrox Incident Management Business process management software for help desk, change management, bug tracking, issue tracking, incident management, and process tracking. TicketXPert.NET Offers a multilingual solution with MS Windows XP look and feel and Outlook navigation. Trouble Ticket Express Open source web based help desk system written in Perl for Unix and Windows servers. VersaSRS Web based, .Net helpdesk/service request software. Tracks service requests, product support issues and IT Help Desk incidents. WebTTS Open source web-based trouble ticketing system written in Perl utilizing MySQL. Designed with the helpdesk, system admins, and network engineers in mind. WonderDesk Organize and track support e-mail calls with help desk software. World Desk Pro Customizable help desk based upon the Microsoft .Net Framework. Yudo A free ASP based support and trouble ticket system, including instant download.
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